Kijana Privacy Policy

Information we collect

Depending on how you use Kijana, we may collect the following types of information:

• Account information, such as your name, email address, phone number, password credentials, and account preferences.
• Profile information, such as your date of birth, gender, location, education, work experience, skills, documents, and opportunity preferences.
• Identity and verification information, such as information needed to verify your account, eligibility, or compliance status.
• Opportunity and activity information, such as gigs, internships, applications, saved items, learning activity, messages, notifications, and support requests.
• Financial and transaction information, where available, such as savings, card, account, payment, wallet, billing, or related transaction records.
• Device and usage information, such as device type, operating system, app version, IP address, crash logs, performance data, and app interactions.

How we use information

We use collected information to:

• Create, verify, secure, and manage your Kijana account.
• Provide app features, including profiles, opportunities, applications, learning, savings, card, and account services.
• Process transactions, payments, service requests, notifications, and support requests.
• Protect users, prevent fraud, investigate suspicious activity, and keep the app secure.
• Improve app performance, fix bugs, personalize your experience, and develop new features.
• Comply with legal, regulatory, tax, audit, and dispute-resolution obligations.

How we share information

We do not sell your personal information. We may share information where necessary with:

• Service providers that help us operate Kijana, such as hosting, analytics, messaging, customer support, verification, payment, and security providers.
• Opportunity providers, employers, companies, or partners when you apply for, accept, or interact with an opportunity through Kijana.
• Financial, payment, banking, card, or compliance partners where needed to provide supported financial services.
• Regulators, law enforcement, courts, auditors, or other authorities where required by law or to protect rights, safety, and security.
• Professional advisers or business partners where necessary for legal, accounting, audit, corporate, or business continuity purposes.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No system is completely secure, so we also encourage users to keep passwords private and report suspicious account activity.

Data retention

We keep personal information for as long as needed to provide Kijana services, comply with legal and regulatory obligations, resolve disputes, prevent fraud, enforce agreements, and maintain security.

Account data that is no longer needed may be deleted or de-identified. Some records, including financial, transaction, compliance, audit, fraud-prevention, tax, or dispute-related records, may be kept for up to 7 years or for a longer period if required by law or an active legal process.

Your choices and rights

You may request access, correction, update, or deletion of your personal information by contacting us. You can also request deletion of your Kijana account and associated data.

To request account deletion, visit the Kijana account deletion page or email hello@kijana.app with the subject line Kijana Account Deletion Request.

Children and young users

Kijana is designed to support young people, families, and opportunity access. Where parental, guardian, or legal consent is required by applicable law, users should only use Kijana with the required consent and supervision.

Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date on this page. If the changes are significant, we may provide additional notice in the app or by other appropriate means.

Contact us

If you have questions about this Privacy Policy or how Kijana handles personal information, contact The Kijana Company at hello@kijana.app.

Please include enough information for us to identify your account and respond to your request safely.